Table of Contents

Privacy Policy

1. Introduction

DELT Construction Pty Ltd (“DELT Construction”, “we”, “our” or “us”) is committed to protecting your privacy and the confidentiality of your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”). This Privacy Policy outlines how we collect, use, disclose and store your personal information.

2. What is Personal Information?

“Personal information” means information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.

3. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions and activities. This may include:

  • Name, address, telephone number, email
  • Date of birth, age, gender
  • Billing and shipping details
  • Information collected through our website (cookies, IP address, browser activity)
  • Social media profile information
  • Payment information (excluding full credit card details)

Personal information is collected through:

  • Direct communications (in person, by email, phone or online)
  • Use of our website
  • Transactions, warranty or service claims
  • Marketing and feedback forms

4. Use of Personal Information

We use your information for purposes including:

  • Providing products and services
  • Processing payments and managing accounts
  • Organising delivery or pickup
  • Responding to enquiries or warranty requests
  • Marketing (subject to your consent)
  • Legal and compliance requirements

5. Disclosure of Personal Information

We may disclose personal information:

  • To third-party service providers (e.g. freight, delivery, IT, marketing)
  • To product suppliers for warranties
  • To credit reporting agencies if an account is more than 60 days overdue
  • As required by law (e.g. ATO, regulators, courts)
  • To insurers or loss recovery agents

We will take reasonable steps to ensure any third-party recipients are bound by confidentiality and privacy obligations.

6. Overseas Disclosure

Personal information may be stored on cloud servers located outside Australia. Where this occurs, DELT Construction ensures that appropriate safeguards are in place.

7. Storage and Security

We use secure technology and administrative measures to safeguard your data, including:

  • SSL encryption for online transactions
  • Access restrictions
  • Secure physical and electronic storage
  • Disposal or de-identification of information when no longer required

8. Access and Correction

You may request access to your personal information or seek corrections by contacting us at:

  • Email: sales@ebproducts.com.au

9. Credit Reporting

If you default on payments exceeding 60 days, your details may be listed with a credit reporting agency in accordance with the Privacy Act and the Privacy (Credit Reporting) Code 2014. You have the right to request access to and correction of credit-related personal information.

10. Complaints and Enquiries

If you have concerns about our handling of your information, contact us using the details above. Complaints will be investigated and a response provided within 30 days.

11. Updates

This policy may be updated. The latest version is available at our website or upon request.